FreedomFlex is an e-wallet platform for Shared Ride users that allows riders to pre-load funds to their account to use for fare payment.
Anyone who is registered for a Freedom Transit Shared Ride program can use the FreedomFlex system.
Riders interested in using FreedomFlex can add funds to their Shared Ride account to use for transit fare. When scheduling a ride with Freedom Transit, inform the customer service representative that you would like to use your FreedomFlex balance to pay for the trip. The correct funds will be deducted from your account the day of your trip.
FreedomFlex is an alternative payment solution for Shared Ride trips. This e-wallet system allows riders to have cashless trips, with the exact fare deducted from their account. FreedomFlex accounts can be pre-loaded with cash or credit card payment at the Washington Transit Center or over the phone when using a card.
Anyone interested in creating a FreedomFlex account for their Shared Ride trips must call Freedom Transit at (724) 223-8747 or visit the Washington Transit Center. A $10 minimum transaction is required for all FreedomFlex deposits, which can be paid for with cash or credit card.
Yes, the only person who can use your FreedomFlex balance is yourself. FreedomFlex is tied directly to your Shared Ride profile with Freedom Transit, ensuring no one can access your funds.
Funds from your FreedomFlex account are only deducted when you complete a trip. You will not be charged if you cancel.
Call Freedom Transit at (724) 223-8747, and a customer service representative can provide your balance. Office hours are Monday through Friday from 7:30 AM to 5:00 PM.
Step on board and take a seat. The driver can see that your trip is being paid for with funds in your FreedomFlex account.
We cannot issue refunds for money in your account. Funds are non-transferrable.
No, there is no expiration date on funds.
Anyone can add funds to your FreedomFlex account. When you call, let the customer service representative know whose account you would like to add funds to. You are the only user able to deduct funds from your FreedomFlex account.
Freedom Transit
50 East Chestnut Street
Washington, PA 15301
fax: 724-223-9474
5:00 AM - 8:00 PM
See Schedules for Details
7:30 AM - 5:00 PM
7:30 AM - 5:00 PM
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